With growing conversation volumes and rising client demands, Magento support teams need a method to optimize their approach for maximum effectiveness and CSAT.
In this guide, we will share strategic insights on how you can take advantage of the customer support funnel to minimize Magento Customer Support Tickets by combining proactive, self-serve, and human support.
Traditional customer service solutions can't keep up. Customer expectations are rising, while support teams are overwhelmed with an increased number of inquiries.
Help your Magento businesses save money, increase revenue and keep customers happy by embracing the customer support funnel.